Privacy Policy

  1. Introduction

We, FR E-COMMERCE VENTURES ("Rayrty," "we," "us," or "our"), conduct our business through our website (www.rayrty.com) operating under the brand "Rayrty"). At Rayrty, we value your privacy and are dedicated to taking reasonable measures to safeguard your information and comply with privacy obligations.

This privacy policy ("Privacy Policy") outlines how we collect information from you through various interactions on the Platform and how we use the collected information.

Please note that this Privacy Policy may be revised periodically to reflect changes in our data processing practices or changes in relevant laws. We encourage you to read this Privacy Policy attentively and check it regularly for any updates.

By accessing the services offered by the Platform, you agree to the collection, use, sharing, and storage of your information by Rayrty as outlined in this Privacy Policy.

  1. Collection of Information

We gather details provided by you during registration, along with information obtained from your use of our services and visits to the Platform.

The personally identifiable information we may collect when you transact on the Platform includes:

  • First and last name
  • Email addresses
  • Contact details, including mobile phone numbers
  • PIN/ZIP code
  • Demographic profile (such as age, gender, date of birth, anniversary date, spouse's birthday, and address)
  • Your feedback on services, products, features, etc., offered on our Platform

Additionally, we collect certain data as you utilize our services on the Platform, including:

  • Device information
  • Domain server
  • Location information
  • IP address
  • Type of web browser used
  • Network carrier

We may also gather information about:

  • Pages visited/accessed
  • Links clicked on the Platform
  • Number of times a page is accessed
  • Items viewed, added to bag, or added to wish list

In case of a purchase, we collect sensitive personal data related to the transaction, such as payment details (credit/debit card numbers, bank/account details), as well as billing, shipping, and contact information.

We may collect additional information when you participate in schemes, promotions, or contests offered by us, and when you provide feedback or complete profile forms. We also monitor customer traffic patterns and Platform usage to enhance the services provided to customers.

  1. Use of Information

We utilize personal information to deliver products and services on the Platform and for general business purposes. Email collection enables us to enhance your shopping experience. We may use your personal and contact information to send you registration confirmations, special offers, recommendations (based on past orders, browsing history, and interests), service policy or terms of use updates, event-based communications (such as order information, renewal notices, invites, reminders, etc.), to troubleshoot issues, collect payments, measure product and service interest, and inform you about online and offline offers while customizing your experience. We analyze demographic information and profile data to improve our product and service offerings based on users' activity on the Platform. Your IP address helps us diagnose server issues and administer the Platform.

All personal data collected by us is used solely for the purposes specified in this Privacy Policy.

  1. Cookies and Similar Technologies

We may employ cookies and other technologies to enhance, protect, and improve our products and services, including personalizing content, providing and measuring advertisements, understanding user behavior, and ensuring a safer experience.

You can manage or reject cookies through your browser or device settings, although this may impact your ability to use the Platform or our services.

  1. Disclosure of Personal Information

We may share your personal information with third parties that provide services on our behalf or in connection with our Platform offerings, such as website hosting, email services, marketing, order fulfillment, transaction processing, data analytics, customer service, and customer research. These service providers are legally obligated to safeguard your data.

Certain personal information, such as name, email, mobile phone number, device information, location, network carrier, etc., may be shared with select third-party service providers on a need-to-know basis to personalize the Platform and conduct behavioral analytics.

We reserve the right to disclose your personal identifiable information as required by law or when we believe disclosure is necessary to protect our rights or comply with legal proceedings, processes, or court orders.

We do not sell, share, or distribute personal information to third parties for their marketing or advertising purposes without your explicit consent.

  1. Your Consent

By using our Platform and/or providing your information, you consent to the collection, sharing, storage, and use of the disclosed information in accordance with this Privacy Policy, including sharing your information as described herein.

  1. Links to Other Websites

Our Platform may contain links to external websites. However, please note that we do not control these websites once you leave our site. We are not responsible for the protection and privacy of any information you provide on external sites. This Privacy Policy does not apply to such websites. Please exercise caution and review the privacy policy of the respective website before sharing any personal information.

  1. Your Rights

You have the right to access or correct the personal information we collect. You may also restrict or object, at any time, to further processing of your personal information. You can contact us at contact@rayrty.com regarding the personal information collected by us.

If you believe any information we hold about you is inaccurate or incomplete, please email us at the above-mentioned addresses. We will promptly rectify any incorrect information in our records.

For any use of your personal information described in this Privacy Policy that requires your consent, you may withdraw your consent by contacting us at the aforementioned email addresses. If you refuse to provide certain information or withdraw consent for processing information previously provided, we reserve the right to restrict or deny access to the Platform and our services where such information is deemed necessary.

  1. Data Retention

We retain the personal data provided by users for the duration required to fulfill the purposes outlined in this Privacy Policy, subject to longer retention periods mandated by applicable laws.

  1. Security Precautions

Our Platform employs security measures and standards as required by law to protect against loss, misuse, and alteration of information under our control. When accessing your registered account or processing a transaction on our Platform, we use secure servers. However, please note that no security system is completely impregnable despite our best efforts.